Our Services
Desktop & End-user Support
Our aim is to get as many of your requests resolved on the first phone call.
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Gecko IT Solutions is a Bendigo based team and we pride ourselves on our customer service. We believe that building strong client relationships is incredibly important and we work closely with our clients to engender complete trust. We will listen to your vision and do everything in our power to create it exactly as you see it.
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From the simplest of password resets to more complex projects, you’ll be kept up to date the entire time. Contact us today to discuss your vision, meet our team or get a quote. We look forward to working with you.
We’ll take the hassle away from you having to call your different support vendors and get the job done for you. We’ll vendor manage all of your IT partners.
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Some of the qualities you can expect upon teaming up:
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Access to over 112 years industry experience
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A personalised and local relationship
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Full visibility on your request from lodging to completion
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We are a service driven business
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We do what we say we’re going to do
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You’ll feel like all you’re IT vendors are in the one team
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We respect people and equipment
Let us Manage your Network
If you’ve still got infrastructure at your premise or you mange your own cloud you can have peace of mind knowing that your infrastructure is going to be reliable with the gecko team.
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We’ve got all the skills required and have over 70 years experience in Server and Network Management. Give us a call to find out more.
Server & Network Management
Network administrators are for making sure that computer hardware and network infrastructure related to an organization’s data network are effectively maintained. In smaller organizations, they are typically involved in the procurement of new hardware, the rollout of new software, maintaining disk images for new computer installs, making sure that licenses are paid for and up to date for software that needs it, maintaining the standards for server installations and applications, monitoring the performance of the network, checking for security breaches, and poor data management practices.
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Some of the features of our Server and Network Management:
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Network Monitoring
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Testing the network for weaknesses
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Ensuring optimal service
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Keeping an eye out for needed updates
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Installing and implementing of security programs
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Management of E-mail and Internet filters
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Proactively detecting any potential issues before they arise
If you’ve still got infrastructure at your premise or you mange your own cloud you can have peace of mind knowing that your infrastructure is going to be reliable with the gecko team.
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We’ve got all the skills required and have over 70 years experience in Server and Network Management. Give us a call to find out more.
The business decision to “move to the cloud” is often financially motivated. Companies used to have to buy their own hardware equipment, the value of which depreciated over time. But now with the cloud, companies must only pay for what they use. This model makes it easy to quickly scale use up or down.
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Some key qualities of our Cloud services:
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Office 365
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Email Filtering
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Domain and DNS Management
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Portability
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Collaboration
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Access your documents centrally from any internet connection
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Dispersed over multiple data centres for that added security
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No need to carry around any bulky equipment
Cloud Service
Managed IT Services
By Far the BEST value of our plans. By being Proactive you won’t even know about a lot of your problems until you get your monthly report.
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Price is per end point.
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Unlimited Phone Support
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Unlimited Remote Support
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Onsite Support
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Consultancy Discussions
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Monthly Preventative Maintenance
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Office 365 Management
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Software/Hardware Procurement
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Managed Windows Updates
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Managed Backups
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Free Managed Anti Virus
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Monthly Reporting
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Crypto Virus Blocking/Alerting
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Preventative Network Maintenance will be performed every month
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Quarterly Consultancy Discussions
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Disaster recovery tests will be carried out once per month
Project Work
We deliver professional on time and on budget project work to help your business through your next IT project.
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Office 365 Migrations
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Backup Solutions
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Hardware Upgrades
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Software Upgrades
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Office Relocations
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Wifi Network Upgrades
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New PC / Server ROllouts
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Ask for something specific
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Fixed priced project work
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On time and on budget everytime
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Work plan provided with all project work
Disaster Recovery
Use our Business Continuity Self Assessment Tool to assess the risk in your business. Our questionnaire takes you through a series of questions relating to your IT systems and infrastructure. Know your risk, and start planning your Disaster Recovery & Business Continuity Plans.
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What’s the health of your system?
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Can your backups be restored?
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Howl long will it take to recover?
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What will it cost me in downtime?
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What can we do with out systems?
Most businesses are critically reliant upon their IT systems. If these systems go down due to a natural disaster, temporary power outage, loss of data center, ransomware or hacker attack, lost or corrupted files, or an application failure due to a software virus, the results can inflict significant financial harm. In the worst case, the business will be unable to continue functioning.
Domain Names
Getting online can be daunting, and at Gecko IT Solutions, we have everything you need to get started.
No frills, just simple domain registration and excellent service.
Gecko IT Solutions is backed by Australia’s largest domain registrars, utilising world-class infrastructure. Rest assured that your personal or business website is safe and secure with us.
The first step to setting up an online business is securing the right domain name for your business. You need to choose a domain with a good keyword, so people can find and remember you, and choose the best domain extension for your business. Once you know what domain your business needs, it’s quick and easy to register it with the right domain provider.
With Gecko IT Solutions your domain registration is complete with great value prices and superior service and support.
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No frills, just simple domain registration and excellent service
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Secure the right domain name for your business
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With Gecko IT Solutions your domain registration is complete with great value prices and superior service and support
Network Pen Testing
Regular assessment of your network is essential to gauge your cybersecurity effectiveness. A network penetration test (pen test) is a security test in which experts attempt to hack into your network to identify potential vulnerabilities that malicious actors could exploit.
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REAL-WORLD SIMULATION
Simulated a cyberattack to assess your security measure.
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RISK PRIORITASTION
Prioritises vulnerabilities by degree of risk, addressing critical issues first.
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VULNERABILITY IDENTIFICATION
Exposes security vulnerabilities to reveal potential entry points.
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COMPREHENSIVE SECURITY ASSESSMENT
Evaluates current security controls to ensure systems can withstand cyberthreats.
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RISK MITIGATION
Enables effective prioritisation and mitigation of potential cyber-risks.
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COMPLIANCE WITH REGULATIONS
Maintains compliance to avoid legal and financial consequences.
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CUSTOMER DATA PROTECTION
Addresses vulnerabilities that lead to breaches, identity theft or unauthorised access.
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PROACTIVE OFFENCE
Proactively reduces attack vectors through regular assessments.
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THREAT DEFENCE
Identifies vulnerabilities missed by traditional security measures.
