Darren brings more than 10 years of experience across customer service and technical support. His background has given him a strong understanding of the importance of clear communication, patience and making sure every person feels supported throughout the process of resolving an IT issue.

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As a Service Technician, Darren assists clients with a wide variety of day-to-day technology needs. He enjoys investigating problems, finding practical solutions and helping clients get back to work with as little disruption as possible. His approachable personality and customer-focused mindset allow him to explain technical information in a way that is straightforward and easy to understand.

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Outside of work, Darren has a wide range of interests. He enjoys gaming, shooting hoops, watching cricket and firing up the barbecue. He also values spending time with his partner and their dog, Arlo.